Big Ticket Help Desk

The cash draw is conducted manually every month in Arrivals Hall of Abu Dhabi International Airport supervised by Big Ticket and assigned Airport officials....

The Big Ticket is AED 500, currently, we are running a promo wherein you can get 1 free ticket if you purchased 2 tickets in one transaction. For Dream Car ...

No. You must use the exact name written on the form of identification that you are going to present.The information on the ticket should match your passport...

If it is bought from the web, we can provide a copy of E-ticket but if it is from store it is subject to extensive verification to prove that you are the ac...

If you notice the discrepancy prior to the draw, you can call our customer service number to change the ID number by sending the ID copy to help@bigticket.ae

If you are a foreign national living in the US, you can only purchase from the counter not on the web.

If you are an American but not residing in the US, you can only purchase from the counter not on the web.

There is no cap or limit to the total number of participants per month.

We have a set schedule for securely bringing the web tickets to the raffle drum every week. To track your ticket, you may call our customer service hot line...

Once you purchase the ticket online, a confirmation email will be immediately sent to you. Your e-ticket will follow and the processing time for e-tickets w...